i have dropbox business but it shows personal

They should have solved the case for when someone is joining with their private email by changing the default. In this case, the default helps them save time and effort by moving files automatically to the business account. I want to give Dropbox the benefit of the doubt, that when developing and testing this feature, they found most people joining business account were ones that upgraded to business with their work email.

Users will use what you put in front of them, what is most prominent. The emphasis on the company name and the word “personal” in the two options is an attempt to make this choice stand out, but squinting your eyes and looking at the screen, the user only sees the welcome message and the big and blue “Confirm” button at the bottom. Choose where you want your existing files to go.” The headline is also a bit misleading, yes I’m joining a team account, but the choice the user needs to make in this screen is important: “Your account will join the XXX team. While the UI above works well when the email use belongs to your company, it creates a problem when it’s a personal one. … It looks like you chose the option to convert your personal account into a Business account.Įxample taken from the Dropbox help center One hour later - an email from Dropbox support. An email from Dropbox that doesn’t save the day Feeling grateful & sort of relieved (not to Dropbox, mind you, whom I haven’t heard from yet) I downloaded all my files.

The client then calls me, being super helpful and supportive, said my files are now shown as deleted on her business account, but that she’ll put them in a separate folder, won’t look at them, and wait for me to download them so not all will be lost. Another email to the client asking that they reconnect me. I contacted the client who added me to their business account and asked to disconnect me. But I why didn’t get an email confirming my ticket was received? Maybe because my account no longer exists? Who knows. Deep breath everyone, it’s going to be a bumpy ride. This message ONLY showed up after trying to sign up via Google. This tiny message top of the page saying I can’t pair the account to Dropbox since it’s not a personal account, was my only clue into might be wrong.

I have dropbox business but it shows personal